April 28, 2025
Chatbots Are Collecting Your Data: Here's What You Need to Know
Chatbots like ChatGPT, Google Gemini, Microsoft Copilot, and the recently launched DeepSeek have transformed how we interact with technology. From drafting emails to managing grocery lists, these AI-powered assistants make life more convenient.
But as they become part of our daily routines, an important question grows louder:
What happens to the data you share with AI chatbots?
The truth? These bots are always listening, always learning—and always collecting data. Some are more transparent than others, but data collection is happening behind the scenes across the board.
How Chatbots Collect and Use Your Data
When you interact with a chatbot, the information you provide doesn't just disappear. Here's how it typically gets handled:
Data Collection
Chatbots process the text you input, which could include:
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Personal details
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Sensitive business information
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Proprietary data
Data Storage
Different platforms have different policies:
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ChatGPT (OpenAI): Collects prompts, device information, usage data, and location. Data may be shared with service providers.
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Microsoft Copilot: Collects prompts, device data, browsing history, and app interactions—using this information for personalization and AI training.
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Google Gemini: Logs chats to "improve Google products," with retention up to three years—even if you delete your activity. Google claims not to use this data for targeted ads, but policies can change.
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DeepSeek: Collects prompts, chat history, device info, and typing patterns, storing the data on servers located in the People's Republic of China. Used for targeted advertising and AI training.
Data Usage
While the main goal is improving chatbot performance and training AI models, the use and storage of your data can raise serious questions about consent, privacy, and potential misuse.
The Risks You Need to Watch Out For
1. Privacy Breaches
Sensitive data shared with chatbots could be accessed by developers or third parties. Overpermissioning, especially in platforms like Copilot, increases the risk. (Source: Concentric)
2. Security Vulnerabilities
Integrated chatbots can be exploited. Research revealed ways Microsoft's Copilot could be manipulated for spear-phishing and data exfiltration attacks. (Source: Wired)
3. Regulatory and Compliance Risks
If chatbots process data improperly, businesses could violate regulations like GDPR or HIPAA—leading to significant fines and legal issues. Some companies have already restricted employee use of tools like ChatGPT. (Source: The Times)
How to Protect Yourself When Using AI Chatbots
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Be Cautious: Avoid sharing confidential or personally identifiable information with any chatbot.
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Review Privacy Settings: Some platforms allow users to manage data retention or opt out of model training.
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Use Privacy Management Tools: Solutions like Microsoft Purview help businesses govern and protect data in AI environments.
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Stay Informed: Keep up with changes to platform privacy policies and best practices.
The Bottom Line
While AI chatbots bring incredible efficiency and convenience, it's crucial to stay aware of how your information is collected, stored, and potentially used. A little caution now can prevent major headaches later.
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